Frequently Asked Questions
Everything you need to know about achieving the perfect darkness for your space.
How do I ensure a 100% light-blocking fit?
To achieve total darkness, we recommend an outside mount that overlaps the window frame by at least 2-3 inches on all sides. For inside mounts, ensure you measure to the nearest 1/8th inch to minimize light gaps.
What is the difference between blackout and room darkening?
Room darkening fabrics reduce light by about 95-98%, whereas our Total Blackout line features a specialized multi-layer backing that blocks 100% of incoming light for complete opacity.
Do you offer custom sizing for non-standard windows?
Yes, we specialize in custom-cut blinds. Simply select your closest size range on the product page and provide your exact measurements in the customization field before adding to your cart.
How long does shipping take for custom orders?
Custom orders typically take 3-5 business days for production. Once shipped, standard delivery takes an additional 3-7 business days depending on your location.
What is your return policy if the blinds don't fit?
Since custom-cut items cannot be resold, we offer a 'Fit Guarantee.' If you made a measurement error, contact us within 14 days and we will provide a replacement at a significantly discounted rate.
Are your blinds easy to install for DIYers?
Absolutely. Every order includes a comprehensive installation kit and a step-by-step guide. Most customers report that installation takes less than 15 minutes per window using basic household tools.