Returns & Exchanges

We want you to enjoy the perfect night's sleep with our Total Blackout Blinds, which is why we offer a 30-day satisfaction guarantee on all standard-sized products. Please note that custom-cut or made-to-measure blinds are non-returnable unless a manufacturing defect is present.

Return Process

• 1.
  Initiate Your Request

  Contact our support team via the online portal or email with your order number and the reason for your return to receive a Return Authorization (RA) number.

• 2.
  Prepare the Package

  Carefully repackage the blinds in their original shipping tubes or boxes, ensuring all mounting hardware and instructions are included to avoid restocking fees.

• 3.
  Label and Ship

  Affix the provided prepaid shipping label to the outside of the package and drop it off at any authorized courier location within 7 days of receiving your RA number.

• 4.
  Inspection and Refund

  Once our warehouse team inspects the returned items for quality assurance, your refund will be processed back to your original payment method within 5-10 business days.